POLICIES

 

Welcome to ANNA MOLTKE-HUITFELDT,

 

ANNA MOLTKE-HUITFELDT (”we”, ”us”, ”our”) and attached partners offer this site to our visitors (”you”, ”your”, ”yours”) at the following conditions:

 

Electronic communication

When visiting ANNA MOLTKE-HUITFELDT or emailing us, the communication is made electronically. You consent to receive electronic communication from us, and communications from us will be made through emails or news feeds at this website.

 

Copyright

The contents of this website, such as text, graphic, logo, icons, photos, sound tracks, digital downloads, data, and software are owned by ANNA MOLTKE-HUITFELDT or our suppliers.

 

Licence and website admittance

 

This website is for your personal, non-commercial use only. You may not download, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this website. You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website. You may not use frame techniques to hide trade marks, logos, or other information of property (including photos, text, page layout, or pages) from ANNA MOLTKE-HUITFELDT and our partners without explicit written permission from us. You may not use the name or trade marks of ANNA MOLTKE-HUITFELDT in META-tags or other “hidden text” without explicit written permission from us. You have a limited and not exclusive right to make a link to ANNA MOLTKE-HUITFELDT's website as long as the link is not disrespectful to us or any of our partners. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated our terms of conditions, we may deny you access to this website on a temporary or permanent basis.

 

You agree that you will be personally responsible for your use of this website, and for all of your communication and activity on and pursuant to this website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the terms and conditions, we may deny you access to this website.


Property

 

All products bought from ANNA MOLTKE-HUITFELDT remains our property until received by you. This means that we carry the responsibility and insurance of goods lost in the post. However, please note that as to return goods, the customer (you) carries the responsibility and insurance until the goods have been received by us.


Product description

 

ANNA MOLTKE-HUITFELDT and partners try to ensure that the information given on this website is accurate and complete. However, we cannot guarantee that the product description is complete, or error-free. If you find that a product is not as described, your only possibility is to return the product unused (see more about return goods below) 


Other Parties

 

Other parties than ANNA MOLTKE-HUITFELDT, Jewellery in Life and partners, may offer services. Further we may link to the websites of other companies. We are not responsible for these products, neither do we make any guarantees as to these companies or individuals or their websites. ANNA MOLTKE-HUITFELDT and partners undertake no responsibilities for actions, products or contents of all above or 3rd party. We recommend that you read the policies of the individual sites.


RENUNCIATIONS OF CLAIMS AND LIMITED RESPONSIBILITY

 

THIS WEBSITE IS SUPPLIED BY ANNA MOLTKE-HUITFELDT IN A “AS IS” AND “AS AVAILABLE” BASIS. ANNA MOLTKE-HUITFELDT CAN NEITHER BE MADE RESPONSIBLE, EXPLICIT OR IMPLICIT, AS REGARDS THE USE OF THIS SITE NOR AS REGARDS THE INFORMATION, CONTENTS, MATERIAL, OR PRODUCTS INCLUDED IN THIS WEBSITE. YOU ACCEPT EXPLICITLY THAT THE USE OF THIS WEBSITE IS AT YOUR OWN RISK. WITHIN WHAT IS LAWFULLY CORRECT ANNA MOLTKE-HUITFELDT RENOUNCES ALL KINDS OF GUARANTEES, EXPLICIT OR IMPLICIT. ANNA MOLTKE-HUITFELDT DOES NOT PROMISE THAT THE FUNCTIONAL ASPECTS OF THE WEBSITE OR ANNA MOLTKE-HUITFELDT's CONTENTS WILL BE ERROR FREE OR THAT THIS WEBSITE, OR MAILS SENT FROM THIS WEBSITE, OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE ALWAYS RECOMMEND THAT ALL USERS OF THE INTERNET ENSURE THEY HAVE UP TO DATE VIRUS CHECKING SOFTWARE INSTALLED. ANNA MOLTKE-HUITFELDT CANNOT BE MADE RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR FROM THE USE OF THIS WEBSITE, INCLUSIVE OF, BUT NOT LIMITED TO, DIRECT, INDIRECT, ACCIDENTAL, OR  DERIVED DAMAGE.


Company info

 

ANNA MOLTKE-HUITFELDT

email you@ethicaljewelleryshop.com

CVR-NO. DK 26 17 26 24

 

Domestic orders

Domestic orders will be shipped by insured letter/parcel by courier and must be signed for on receipt. The parcels can be tracked through Track&Trace. 

 


International orders

 

ANNA MOLTKE-HUITFELDT accepts orders from many international countries. All international orders will be shipped by courier, delivered to your door, insured and require a signature. The shipping does not include any custom fees, duties or local taxes.


Return goods

 

You have the right to return your goods within 14 days from the date of receipt.

ANNA MOLTKE-HUITFELDT wants you to be completely satisfied with your purchase.

If you want to return goods bought from ANNA MOLTKE-HUITFELDT you must contact us by sending a mail to you@ethicaljewelleryshop.com and request a return within 14 days of receipt of order and return the goods, including the original invoice in the return parcel.

The goods must be returned unused and in the original packaging. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused.

Return goods must be shipped as insured mail or by courier. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our address. In case of dispute, we also recommend you retain proof of sending.

In case of a refund this will be made to your account within 30 days from receipt of the returned goods, after proof that the returned goods are identical with the delivered.


Any items that were specially ordered are neither returnable nor refundable.


Colours

 

We have made every effort to display as accurately as possible the colours of our products that appear on ANNA MOLTKE-HUITFELDT. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.


Warranty claims

 

ANNA MOLTKE-HUITFELDT guarantees all jewellery with a one year guarantee against failure due to poor workmanship or faulty materials. The exception is for bromides and chlorides that weaken forged precious metals. Wearing your jewellery in the hot tubs or swimming pools will void your guarantee.

ANNA MOLTKE-HUITFELDT is entitled to settle a warranty claim by refunding the price paid for the goods.

If the items are replaced ANNA MOLTKE-HUITFELDT carries the delivery costs 


Confidentiality

 

ANNA MOLTKE-HUITFELDT knows that you are thinking about how and if information about you is used and shared, and we appreciate the thrust you put in our handling your information with confidentiality. When you visit ANNA MOLTKE-HUITFELDT you accept our policies and terms and conditions.

Information about our customers helps us to optimise your experience at ANNA MOLTKE-HUITFELDT. 

ANNA MOLTKE-HUITFELDT will not share the information you give us about yourself with any other party and you can at any time contact us and ask us to delete the information that you have shared with us. 

ANNA MOLTKE-HUITFELDT's main purpose with this website is to give you information about our products and news and the possibilities of buying and having special designs made to you by ANNA MOLTKE-HUITFELDT. 

 


Automatically adapted information

 

We receive and keep certain pieces of information each time you connect with us. For instance, we use “cookies”, like many others, and we receive technical information when your web browser visits ANNA MOLTKE-HUITFELDT. Below you can see in more detail the information we record. A number of companies offer you tools to visit web sites anonymously. That will of course prevent us from making your experiences at ANNA MOLTKE-HUITFELDT, more personalised, when we are unable to recognize you, but we just want to let you know, that this is a possibility.


Cookies

 

Cookies are alphanumeric “identification”, transferred to the hard disk of your computer through your web browser, making our website capable of recognising your browser and offer features like automatic log in. Your browser is capable of treating the use of cookies in several ways, including omitting the use of such. However, cookies makes your experience when visiting ANNA MOLTKE-HUITFELDT more complete, and we recommend that you allow the use of cookies to some extent.


Does ANNA MOLTKE-HUITFELDT share collected information?

 

Information about our customers is important to our business, and we neither sell nor swap information with others. 


Transfer of business

 

As our business develops we might buy or sell part of the business. In such transactions customer details are normally transferred to new owner. The same applies if ANNA MOLTKE-HUITFELDT is sold to another company, information about customers will be a natural part of the deal


Protection of ANNA MOLTKE-HUITFELDT and others

 

We release accounts and other personal information when we find it necessary to apply with Danish law; see our regulations for protection of rights, property, and security of ANNA MOLTKE-HUITFELDT, our visitors, customers, or others. This includes exchange of information with other companies, to prevent swindling and fraud, with, for instance, credit cards.

 

With your acceptance

Apart from the above you will be informed if for some reason your information might be shared with a 3rd party, giving you the opportunity to refuse.


How safe is the information of my account

 

The information collected/received by ANNA MOLTKE-HUITFELDT  is stored in a database, protected by several levels of passwords controls and security system.. It is important that you always protect your passwords against misuse and unauthorised use of your computer. Take care always to log out of computers you may be sharing with others.

 

ANNA MOLTKE-HUITFELDT gives you reading access to the information about you and in some cases the ability to change this information. The list will be under a constant change following the changes of our web-site. You may change this in your profile - This applies only if and when at one time a profile-site is made part of this website.


ANNA

MOLTKE-HUITFELDT

FAIRMINED LICENSEE

MEMBER OF COPENHAGEN GOLDSMITHS GUILD        FAIRTRADE REGISTERED GOLDSMITH

MEMBER OF GOGREEN COPENHAGEN 

AMBASSADOR TO THE MERCURY-FREE MINING CHALLENGE

DANISH AMBASSADOR TO THE WOMEN'S JEWELLERY NETWORK